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Frequently Asked Questions
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What is your Shipping Policy?
We ship most packages the next business day after payment. We provide online tracking for all packages for your convenience. Please understand that our shipping charges go towards providing the best possible service, speedy delivery, and great customer service that we provide. Shipping charges are used for actual postal cost, boxes/packaging, and speedy service. Combined Shipping Discount: We have a 40% discount off of shipping for any additional items. All items must Checkout at the same time. Example: 1st item's Shipping- $12.95 2nd Item's Shipping- $7.77 3rd Item's Shipping- $7.77
Do you ship internationally?
Yes
What is your Return Policy?
***NO RETURN AUTHORIZATION NECESSARY. PLEASE INCLUDE A NOTE IN THE PACKAGE STATING THE REASON FOR THE RETURN*** We have a 7 day return or exchange policy. If within 7 days of receiving your item you are not 110% satisfied with the product please return it for a refund or exchange to: Fashion Footwear PO Box 864 Kaysville, UT 84037 Returns must be in the same condition as originally shipped to the customer, and the customer will be responsible for all shipping costs, unless the item received is being returned because it is significantly not as described, in which case the seller will reimburse the buyer for the entire purchase plus return shipping upon receipt of the item. Our goal is to make our customers 110% satisfied.
What Customer Service help do you offer?
If you have any questions or concerns please E-mail us at: customerservice@fashion-footwear.com Fax us at : 1-866-651-9088 Our customer service team is there to provide you with the best purchasing experience possible.
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